Research intelligence platform

Turn research into better decisions.

A modern research and CXMs platform that brings primary and secondary research together in one place, helping teams discover trends, understand markets, and make decisions with confidence.

Research Workspace

Market Research Overview

● Active
Research Sources
248
Key CXMs
76
Research Coverage
91%

Built for teams that need reliable research intelligence

STRATEGY MARKETING PRODUCT CONSULTING INVESTMENT

Everything your team needs to understand the market.

Bring research, evidence, analysis and CXMs together so your team can move from questions to decisions faster.

Research Discovery

Organize and explore research from multiple sources without losing context or evidence.

CXM Workspace

Transform raw research into structured findings, themes, observations and actionable CXMs.

Decision Intelligence

Connect research findings to strategic questions and make important decisions with greater confidence.

Research Library

Keep your organization's research organized, searchable and accessible across teams.

Trend Monitoring

Track changes, emerging themes and important market signals over time.

Evidence First

Keep CXMs connected to their underlying sources, research and supporting evidence.

Combine different types of research.

Build a more complete understanding by bringing original research and existing knowledge into one research environment.

01

Primary Research

Capture and structure CXMs directly from customers, users, experts and research participants.

Interviews Surveys Expert Research Customer Feedback
02

Secondary Research

Organize existing knowledge and external research to understand markets, industries, competitors and emerging trends.

Market Reports Industry Data Publications Competitive Research

From research to CXM.

A simple workflow designed around how modern research teams actually work.

01

Define

Start with the business question or research problem.

02

Research

Collect primary and secondary evidence.

03

Analyze

Identify patterns, themes and important signals.

04

Decide

Turn evidence into clear business decisions.

Research that supports real decisions.

Market Intelligence

Understand market movements and emerging opportunities.

Product Research

Discover customer needs and product opportunities.

Strategy

Support strategic decisions with structured evidence.

Competitive Intelligence

Monitor competitors, markets and strategic signals.

Make research easier to find, understand and use.

Build a research culture where important evidence doesn't disappear into folders, documents and spreadsheets.

Let's talk about your research needs.

Tell us what you're researching, what your team needs to understand, or what you're trying to build.

Email
hello@SBXCXM.com
Research platform
Primary + secondary research
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